In order to return merchandise, you must contact us.
You may return any unopened merchandise in its original condition, including original packaging and packing slip within 10 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
We charge a 25% restocking fee for any merchandise if not returned in its original condition and packaging.
Any shipping cost you incur to return the product to us will not be refunded.
All returns must be shipped back to Biolifeenterprises.com.pk via any Courier in Pakistan.
Any package that has not been received by Biolifeenterprises.com.pk and tracking information cannot be provided, will be the sole responsibility of the shipper.
**Please allow up to 10 business days to process your return.
If your package is returned to Biolifeenterprises.com.pk marked as “refused”, “unclaimed”, or “undeliverable”, and you would like to have it re-shipped, we will unfortunately need to charge a 300 PKR re-shipping fee.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.)
- Full name
- Delivery Address
- Phone number
- E-mail address
- Original Order Receipt
- Your reason for returning the merchandise